Creavey Seal Company
CUSTOMER
COMMUNICATION – QUALITY RISK OF LOW PRICED, NON-CREAVEY ENCAPSULATED SEALS
Dear Valued Customer,
I write to you on an important topic regarding the
encapsulated seal product and the increasing risk we feel our customers face
from low quality encapsulated seals offered from low cost/low-value suppliers.
We recognize that it can be difficult to visually
distinguish between a high quality Creavey Seal and a low-quality/low-cost
seal. Below are some key points to
consider when comparing a high quality Creavey Encapsulated Seal to high risk,
low cost suppliers.
·
Creavey only uses the highest grade materials
available. We recognize this is critical
to the performance of the seal and critical to mitigating the risk of seal
failure.
o
Our materials are 100% pure Du Pont™
Teflon®
FEP/PFA and Du Pont™ Viton®
o
Some low cost suppliers may give the impression
they are providing high grade materials when, in fact, they are using
lower-value substitute materials. We therefore
urge our customers to diligently check certifications against actual
materials used.
·
Creavey Seals use raw materials processed under
full in-house control, using AS9100 aerospace quality systems which allows it
to achieve market leading tolerances on the inner cord and outer Teflon®
tube.
o
We urge our customers to check what quality systems are
being used from low cost manufacturers.
·
Creavey Seals Company manufactures its
encapsulated seals from start to finish in a factory setting under tight
quality control systems.
o
Creavey is aware that some low-value suppliers
are choosing to finish its rings in the homes of its employees, leaving gaps in
quality control.
·
Creavey Seals Company can offer a broad range of
turn-key solutions, beyond the encapsulated seals, to help our customers grow.
o
Vulc O Rings (vulcanized/spliced rings).
o
Wound metal Astra Seals for low temperature cryogenic
applications.
o
Standard and custom extrusions.
o
Molded O-rings and gaskets - metal detectable,
USP Class VI, FDA and much more.
o
Inflatable seals – many standard and custom
profiles available.
o
Rubber to metal bonding – I.E., Titanium and
Viton®
bonding for demanding aerospace, semi-con, food processing and other industrial
markets.
Creavey Seals Company recognizes that you expect a high
quality product priced competitively to meet your market needs. We are confident that the cost structure of
the Creavey business is highly competitive. We urge you to be diligent when comparing
‘like’ products when you see U.S. suppliers offering encapsulated seals at substantially
lower prices.
I thank you for your years of trusted business and we hope
that you will continue to put your faith in our great valued products.
Yours faithfully,
Lisa
Berrios
Manager,
Creavey Seals Company